Cooked turkey dinner with sides

Contact Us

Butterball® Turkey Talk-Line® Hours

Just give us a call, send us an email, or chat with an expert. Let's talk turkey!

Date Day Hours (CST) 
Nov 3 - Nov 7Weekdays8 am – 8 pm 
Nov 10 - Nov 14Weekdays8 am – 8 pm 
Nov 17 – Nov 21 Weekdays8 am – 8 pm 
Nov 22 - 23 Sat and Sun 8 am – 6 pm 
Nov 24 - 25 Mon and Tues 7 am – 9 pm 
Nov 26 Wednesday 7 am – 9 pm 
Nov 27 Thanksgiving 6 am – 6 pm 
Nov 28 Friday 8 am – 6 pm 
Dec 1 – Dec 5Weekdays8 am – 6 pm 
Dec 8 – Dec 12Weekdays8 am – 6 pm 
Dec 15 – Dec 19 Weekdays8 am – 6 pm 
Dec 20 – Dec 21 Sat and Sun 8 am – 2 pm 
Dec 22 - Dec 23 Weekdays 8 am – 6pm 
Dec 24 Christmas Eve8 am - 2 pm 
Call

Want to talk live with a Turkey Talk-Line expert? Call us at 1-800-BUTTERBALL (1-800-288-8372).

The Turkey Talk-Line is open November 3rd-December 24th; hours vary.

Text

No time to talk? You can also text us your questions!

Text 844-877-3456

By texting Butterball, you consent to receive text messages from Butterball. Message and data rates may apply. Reply “STOP” to unsubscribe.

Chat

Chat live with a Turkey Talk-Line expert!

Click to Live Chat

Email Us
If you have a question regarding cooking, thawing or preparing your turkey, please fill out the fields below.

Additional Information

Donations
For planning and logistics purposes, we are no longer accepting 2025 holiday product donation requests. We look forward to serving our local communities this Thanksgiving and beyond. Check back soon for new opportunities.
Media
Are you a member of the media looking to get in touch with Butterball? Please email us at [email protected] to continue conversations on interviews, press coverage and more.
Mailing Address
Butterball Consumer Affairs • PO Box 333 • Wilkes-Barre, PA 18703